SAP Knowledge Base Article - Preview

2268768 - Lumira Desktop error: Logon Failed, when logging on to BI Platform


  • BI Platform Administrator used the BI Platform Central Management Console to create users with access to SAP Lumira.
  • The user is created with the setting "Change Password at First Logon".
  • The user is able to initially logon to the BI Platform from SAP Lumira.
  • During subsequent logon attempts, the error "Logon Failed" is be thrown and the account is disabled.



  • SAP Lumira Desktop


SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package ; SAP Lumira, desktop edition 1.0


log on in login CMC SAP BusinessObjects BO Business Objects , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-LUM-SRV , SAP Lumira Server , BI-LUM-OD , SAP Lumira Cloud , BI-LUM-LIM , Lumira In-Memory Add-on to BOE , Problem

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