SAP Knowledge Base Article - Public

2267656 - Not able to add candidates in employee referral


Not able to add candidates in employee referral, there is an indefinite delay while adding candidates and it keeps 'Uploading' without actually adding the candidate.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login to the instance--> Careers--> Referral tracking--> Add a candidate--> Click on Send
  2. It keeps 'Uploading' indefinitely.



  • The reason why it takes so long for the referred candidate to be added is in the settings configured in 'Employee Referral Program Setup'
  • If 'Ownership By Duration for Employee Referral Program', is set to an irrational value of say a million days: 1,000,000, it gets difficult for the server to reckon this value, Hence it takes indefinite time to add the candidate.



Set 'Ownership By Duration for Employee Referral Program' as a rational value for the number of days, For ex: 1-365 days.


SF, Success Factors, RCM, Employee Referral, loading , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem


SAP SuccessFactors Recruiting all versions