Not able to add candidates in employee referral, there is an indefinite delay while adding candidates and it keeps 'Uploading' without actually adding the candidate.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Login to the instance--> Careers--> Referral tracking--> Add a candidate--> Click on Send
- It keeps 'Uploading' indefinitely.
- The reason why it takes so long for the referred candidate to be added is in the settings configured in 'Employee Referral Program Setup'
- If 'Ownership By Duration for Employee Referral Program', is set to an irrational value of say a million days: 1,000,000, it gets difficult for the server to reckon this value, Hence it takes indefinite time to add the candidate.
Set 'Ownership By Duration for Employee Referral Program' as a rational value for the number of days, For ex: 1-365 days.
SF, Success Factors, RCM, Employee Referral, loading , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem