SAP Knowledge Base Article - Public

2267636 - Interview Scheduling - Application error or Interview Scheduling error occurs while trying to delete interview in Interview Scheduling


An Application error/Interview Scheduling error occurs when trying to delete an interview in the Interview Scheduling process.

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management

Reproducing the Issue

Login to the instance--> Recruiting--> Interview Scheduling--> Delete an  interview

Interview Scheduling.png

--> and you get the following application error

error message.png

or also the following alert as shown below:

error message 2.png


This Interview Scheduling error or the application error occurs when email template for 'Interview Delete Notification'in Recruiting Email Triggers is not configured properly (which is evident in the screenshot)



Configure the email template for 'Interview Delete Notification' in Recruiting Email Trigger and get rid of this Interview Scheduling error/Application error.


Interview Scheduling, Interview Delete Notification , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting 1511