SAP Knowledge Base Article - Preview

2266054 - Missing Surname of Employee When Searching Through People Search - EC

Symptom

  • When searching for an user using their first and surname, only the first name is being shown in the search insteal of the full first and surname
  • Happens when 'Enable Name Format' is enabled in Provisioning
  • How to fully configure Name Formatting in SuccessFactors Employee Central

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  


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Environment

  • SAP SuccessFactors Employee Central 
  • Employee Central 

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions

Keywords

SF, Success Factors, EC, people search, surname , KBA , LOD-SF-EC , Employee Central , Problem

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