SAP Knowledge Base Article - Public

2266043 - How to set "Set Welcome Password' and 'Reset Password link" expiry (in days)

Symptom

Customer wants to extend the expiration period of Welcome Password and Reset Password link sent via e-mail to newly added users.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Resolution

The expiration limit can be extended up to 30 days. Your admin can set Welcome Password and Reset Password link expiration (in days) by following the below steps:

  1. From BizX Sdmin Center, search for "Password & Login Policy Settings"
  2. Look for Set Welcome Password and Reset Password link expiration (in days) at the bottom of the page.
  3. Set a value between 1-30 by your preference.

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See Also

2187244 - Users cannot reset the password using the link from "Welcome to SuccessFactors" e-mail

Keywords

Welcome email, link, expiry, admin user , KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HXM Suite all versions