SAP Knowledge Base Article - Public

2264167 - Clearing Browser Cache and Cookies in Internet Explorer, Chrome and Firefox - LMS

Symptom

  • How to clear browser cache and cookies in IE, Google Chrome and Firefox
  • Basic troubleshooting to be performed by the customer as requested by LMS Support
  • As LMS is a software web application, clearing cache and cookies may allow the browser to function more efficiently

Environment

SAP SuccessFactors Learning

Resolution

Since each vendor updates instructions frequently, it is difficult to maintain up to date instructions for 3rd party software.

Keywords

SF, Success Factors, guide, troubleshoot, trouble shoot, basic, MS, ID, fire fox , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-MOB , Mobile Application Issues Only , How To

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Learning all versions