SAP Knowledge Base Article - Public

2264167 - Clearing Browser Cache and Cookies in Internet Explorer, Chrome and Firefox - LMS


  • How to clear browser cache and cookies in IE, Google Chrome and Firefox
  • Basic troubleshooting to be performed by the customer as requested by LMS Support
  • As LMS is a software web application, clearing cache and cookies may allow the browser to function more efficiently


SAP SuccessFactors Learning


Since each vendor updates instructions frequently, it is difficult to maintain up to date instructions for 3rd party software.


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