SAP Knowledge Base Article - Preview

2262952 - CRM-IU: MCF process: Internal error occurs if function module BCONTACT_CREATE is calling


In Multichannel Foundation an error occurs when trying to submit creation of new outage or changing payment plan.

Internal error: Unexpected error 5 while calling function module BCONTACT_CREATE.



  • SAP CRM for the releases:
    • CRM 7.0 EHP 2
    • CRM 7.0 EHP 3 
  • SAP ERP for the releases:
    • ERP 6.0 EHP 4
    • ERP 6.0 EHP 6
    • ERP 6.0 EHP 7
  • SAP Multichannel Foundation for the releases:
    • UMCERP01  6.04
    • UMCCRM01 7.0


SAP Customer Relationship Management all versions ; SAP ERP 6.0 ; SAP Multichannel Foundation for Utilities and Public Sector all versions ; SAP NetWeaver 7.4


ISUC_UMC_SETTING, BCONTC, Kontakt, Multichannel , KBA , CRM-IU-MC , Multichannel Foundation for Utilities , IS-U-CS-MC , Multichannel Foundation for Utilities , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.