SAP Knowledge Base Article - Public

2262726 - Error: 'An error occurred while updating the report's parameter pick lists', when saving or opening a report saved in SAP BW from Crystal Reports

Symptom

  • Unable to open report saved in SAP BW.
  • Unable to save a report from Crystal Reports to the SAP BW System.
  • When attempting to open a report stored on SAP BW in Crystal Reports, it fails with the error:
             
      'An error occured while updating the report's parameter pick lists.
       This report requires a repository connection in order to open.'

Environment

  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
           
  • SAP BW 7.4
  • SAP BW 7.5

Reproducing the Issue

  1. In Crystal Reports, under the menu "SAP", select "Open Report..."
  2. Login to an SAP BW system.
  3. In the window: "Open a Crystal Report from BW", select a report stored on the SAP BW System, and click "Open"
  4. It then displays the error:
      
      'An error occured while updating the report's parameter pick lists.
       This report requires a repository connection in order to open.'
               
  5. Click "OK", the report is not opening.

Cause

  • The SAP BW Gateway is blocking the communication between Crystal Reports and the SAP BW System.

Resolution

  • To resolve this issue, modify the SAP Gateway security to allow Crystal Reports to connect to the SAP BW System.
                  
  • To update the SAP Gateway to allow your user, or computer, or external application to connect to the SAP System, contact your SAP BASIS Administrator. For more information see:
  • If you have any questions or issues setting security for the SAP Gateway, then create an incident for the SAP Gateway support, under the component: BC-CST-GW

See Also

  • 1480644 - "gw/acl_mode" and "gw/reg_no_conn_info"

Keywords

CR, reginfo secinfo rsec , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020