SAP Knowledge Base Article - Public

2260892 - How to configure Internet Explorer browser to work better with SuccessFactors applications

Symptom

  • How to make sure that my browser has the configuration to perform better with SuccessFactors?
  • How to configure my browser to work better with SuccessFactors applications?
  • What are the proper/required browser settings for SuccessFactors?

Environment

SAP SuccessFactors HXM Suite

Resolution

Please find below the steps to set the browser settings according with the SuccessFactors requirements.

Note: to perform these steps, you can use the "Internet Options" section in the Internet Explorer by clicking in the engine icon at the top right of the interface.

  1. Tools > Internet Options > General > Click "Settings" Button > Temporary Internet Files (Browsing History) > Make sure "Check for newer version of stored pages" is set to "Automatically”.
  2. Tools > Internet Options > General > Click "Settings" Button > Temporary Internet Files (Browsing History) > Check Disk Space to use: >1024 MB (recommended).
  3. Tools > Internet Options > Advanced > make sure "Use HTTP 1.1" and "Use HTTP 1.1 through proxy connections" are checked.
  4. Tools > Internet Options > Advanced > “Do not save encrypted pages to disk” should be disabled. 
  5. Tools > Internet Options > Advanced >  “Empty Temporary Internet Files folder when browser is closed” should be disabled.

See Also

  • 2087462 - How To Delete Browsing History and Cache of an Internet Browser

  • 2112343 - System Slowness: What to do if the SuccessFactors Application has Performance Issues

Keywords

SuccessFactors, Internet Explorer, internet options, performance, browser settings. , KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HXM Suite all versions