SAP Knowledge Base Article - Public

2257904 - Internal Server error Message in Standard Dashboard 2.0



The Standard Dashboard within Dashboards 2.0 continuously is giving  server error. Please attached screen shot.


Desired Behavior:

• This specific dashboard should work correctly


SAP Successfactors

Dashboard 2.0

Reproducing the Issue

  1. Open the Standard Dashboard.
  2. As soon as it loads, it will throw the Aplication error message



This issue is happening due to Date filter applied by this user & later the Admin has disabled/deleted the Date Range option for this dashboard.


 To rectify this, you can follow any of the below approach.

  • Remove/disable the date Range filter set for this Dashboard by the Admin.
  • If the date Range filter is disabled then enable it againd and try loading the Dashboard again.
  • As this is standard dashboard, please remove this and add the same dashboard again and see if that resolves the issue.


Dashboard 2.0 Internal Server Error Manage Date Ranges , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem


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