SAP Knowledge Base Article - Public

2256194 - Import Course on IContent scheduled Job Failed

Symptom

  • Background Job shows 'Failed' Status.
  • Background job Error message: Unable to deploy the zip file for ***.Could not write to "sftp://***.php". Please check your settings

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Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Import content with Import tools: Content -> Tools -> Content Import
  2. Go through the wizard to import the course content zip file, on last step Press 'Schedule Job' to trigger SFTP transfer. The error is raised

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Cause

The content zip file content contains server scripting extension such as .php, .asp, and .jsp file extensions. IContent SFTP is preventing those extensions from being imported.

Resolution

Make sure there are no .php, .asp or .jsp files contained within the zip file;

The Background Job error message points to the file causing problem.

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Keywords

iContent, Upload course, LMS; Could not write to sftp, scheduled Job Failed , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , Problem

Product

SAP SuccessFactors Learning all versions