SAP Knowledge Base Article - Public

2256111 - LMS - Standard SCORM Exam Detail report in LMS does not provide data for SCORM 1.2 content

Symptom

The provided "SCORM Exam Detail" report in LMS does not provide expected data for SCORM 1.2 content

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to Reports;
  2. Search by SCORM;
  3. Run the System Report "SCORM Exam Detail" for a SCORM 1.2 course;
  4. Note that the required data is not being displayed for the content of the course selected.

Cause

The SCORM Exam Detail report has been designed for SCORM 2004 content only.

Resolution

This is an expected behavior, the report will work with SCORM 2004 communication only. While SCORM 1.2 does support cmi.interactions data, SuccessFactors does not accept that data.

Please see what SCORM 1.2 data is accepted in the User Assistance Documentation.

Workaround:

A custom report can be created with the help of Professional Services if required, if the vendor customizes the content's suspend_data appropriately. The content vendor would need to put question level data into the cmi.suspend_data.
See KBA 2379690 for more information on custom reports.

See Also

2379690 - Custom Report Development and Support

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

SCORM; 1.2; 2004; reporting; data; Q&A; Exam SF SuccessFactors; LMS Learning Management System; answer; answers; question; questions; course; item; icontent; content report; reports; out of box; standard system; tracking; lms; , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-REP , Reporting Data , How To

Product

SAP SuccessFactors Learning all versions

Attachments

SCORM 1.2 API Calls.pdf
SCORM 2004 API Calls.pdf