Symptom
The provided "SCORM Exam Detail" report in LMS does not provide expected data for SCORM 1.2 content
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to Reports;
- Search by SCORM;
- Run the System Report "SCORM Exam Detail" for a SCORM 1.2 course;
- Note that the required data is not being displayed for the content of the course selected.
Cause
The SCORM Exam Detail report has been designed for SCORM 2004 content only.
Resolution
This is an expected behavior, the report will work with SCORM 2004 communication only. While SCORM 1.2 does support cmi.interactions data, SuccessFactors does not accept that data.
Please see what SCORM 1.2 data is accepted in the User Assistance Documentation.
Workaround:
A custom report can be created with the help of Professional Services if required, if the vendor customizes the content's suspend_data appropriately. The content vendor would need to put question level data into the cmi.suspend_data.
See KBA 2379690 for more information on custom reports.
See Also
2379690 - Custom Report Development and Support
2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
SCORM; 1.2; 2004; reporting; data; Q&A; Exam SF SuccessFactors; LMS Learning Management System; answer; answers; question; questions; course; item; icontent; content report; reports; out of box; standard system; tracking; lms; , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-REP , Reporting Data , How To
Product
Attachments
SCORM 1.2 API Calls.pdf |
SCORM 2004 API Calls.pdf |