SAP Knowledge Base Article - Public

2255753 - Application error while accessing V12 employee profile

Symptom

Application error while accessing V12 employee profile

Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Profile V12

Reproducing the Issue

  1. Login to the instance
  2. From Home tab access the Employee Files option and we get the application error.
  3. Application error screenshot below,

 123.png

Cause

There could be many reasons for this error, one of the reasons is missing of TGM TGM_TEMPLATE_VIEW permission.

Resolution

Please open an incident with Cloud Product Support  for running a temporary script to resolve this issue.

Keywords

Error while accessing V12 employee profile , KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HXM Core all versions