Symptom
Application error while accessing employee profile
Environment
SuccessFactors:Employee Profile
Reproducing the Issue
- Login to the instance
- Home > Employee Files
- When we access the employee profile we get the below application error message,
Cause
This is caused by not setting a fixed process for the Employee Files Scorecards.
Resolution
-
The error can be eliminated by setting a fixed process for the Employee Files Scorecards under configure employee files in admin center.
-
Without which, the Competency portlet does not link to any rating scale, which causes the error.
-
After setting up the process the error does not appear.
Keywords
Application error while accessing employee profile , KBA , LOD-SF-EP-V12 , Employee profile V12 , Problem
Product
SAP SuccessFactors HXM Core all versions