SAP Knowledge Base Article - Public

2255649 - Error: When filling the interviewers comment the system populates an Application Error message.

Symptom

User receives application error when entering text in the interviewers comment and click save.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Navigation Steps:

  1. Enter a job requisition
  2. Choose a candidate
  3. Press the “add” button in “interviewer comments”
  4. Copy paste the text below in the interviewer comments section
  5. Click “show on profile” checkbox
  6. Click save

Resolution

The root cause of this issue vary, it may be due to system misconfiguration or malfunctioning.

Please verify if this is the case with a partner/support representative or raise an incident on the Support Portal for further investigation.

It is important to copy and paste the time-stamp information of the error, contact information, instance credentials along with the steps to reproduce within the incident description.

Keywords

application error, interviewer comment , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions