SAP Knowledge Base Article - Preview

2255376 - Connection to the backend fails with SSL Handshake Failure


  • Secure Socket Layer (SSL) v3.0 has been disabled in the backend to avoid POODLE attack
  • The backend has been made to use a specific SSL protocol version
  • The issue happens for SOAP/Webservices as well as for URLs used by the Security Profiles/Configuration for mobile application user authentication.



  • Sybase Unwired Platform 2.2 / SAP Mobile Platform 2.3 / SAP Mobile Platform 3.0 Sidecar
  • All supported Operating Systems (Windows/Linux)


SAP Mobile Platform 2.3 ; SAP Mobile Platform 3.0 ; Sybase Unwired Platform 2.2


tls 1.0 1.1 1.2 3.0 , KBA , MOB-SUP-RT , SUP Runtime , MOB-ONP , SAP Mobile Platform on Premise , Problem

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