SAP Knowledge Base Article - Public

2252982 - How can the Instruction Header of the Candidate Profile be updated - Recruiting Management

Symptom

  • Is it possible to update the instruction header of the Candidate Profile?
  • How can we update the instruction header of the Candidate Profile?

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Environment

  • SAP SuccessFactors Recruiting Management
  • Candidate Profile
  • XML
  • Provisioning
  • Manage Templates

Resolution

To update the Instruction Header, it would be needed to update the Candidate Profile Template. You have two options to update that information:

  • You can update it in the XML
    To update it in the XML template, please, follow the instructions described in the Implementation Guide: SAP SuccessFactors Recruiting Management - Candidate Profile - Instruction Header. If you update it in the XML, you will need to upload it back to Provisioning.

  • You can update it via Manage Templates
    NOTE: It is very important to keep in mind this tool is extremely powerful. Modifications made to templates can have a direct impact on candidate experience, integrations, custom integrations, etc. Change should only be made by a qualified individual that is familiar with the configuration.
    To update that information in Manage Templates, you will need to do the following:
    1. Go to Admin Center > Recruiting > Manage Templates
    2. Select Candidate Profile, then select the Candidate Profile Template
    3. In the page you land, there will be a text box to update the Instruction Header
      KBA1.png

NOTE: In case you want to update the Instruction Header via Manage Templates, please note that is needed the correct permissions to access it. In case you don't have Manage Templates enabled in your instance, please, check this KBA 2365214 - Manage Templates - Recruiting Management.

It is possible to add a specific Instruction Header for Internal Candidates and another to External Candidates. To do that, please, check this KBA 2416499 - Is it possible to add a different instruction text for Internal Candidates and External Candidates - Recruiting Management for more information.

See Also

SAP SuccessFactors Recruiting Management - Candidate Profile - Instruction Header

2365214 - Manage Templates - Recruiting Management

2416499 - Is it possible to add a different instruction text for Internal Candidates and External Candidates - Recruiting Management

Keywords

Candidate, candidate, profile, Profile, text, instruction, Instruction, Header, header, xml, template, manage templates, candidate profile, internal, external, modify , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions