SAP Knowledge Base Article - Public

2252538 - Curriculum marks as completed even though users have not completed any item/all the item from it

Symptom

  • As soon as a Curricula is assigned to Users, it's showing as completed, even though the Users have not completed any item from the list of items or requirements in the Curricula
  • Some completed Curricula do not display a completion status or completion date in Users Curricula tab
  • Curricula gest completed before completing all the items

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Add Items or Requirements to a Curriculum
  2. Assign the Curriculum to a User
  3. Note that in the User's record, the Curriculum shows as completed
  4. None of the Items in the Curriculum or Requirements have been completed, or show as completed in the User's Completed Items list
  5. From the User view, the Curriculum appears in the User's Learning Plan
  6. The User's Curricula Status page shows the Curriculum as completed.

Cause

The item(s) within the curricula or curricula requirements does not have an Effective Date and/or Assignment Type populated.

Resolution

Without an Effective Date and Assignment Type of 'Required', the requirement is considered optional and the Curricula will always be considered 'Complete'.

  • If you want to group Items that are optional for the User to complete, consider using an Assignment Profile or Programs.
  • There is also the functionality of Requirements for one the User needs to complete only a number of Items inside a bigger Pool of Items.
  • Add the Effective Date and Assignment Type by following below steps:
    1. Learning Activities > Curricula > Search for the affected curriculum 
    2. Contents tab > Manage content

KBA 2252538 reso1.jpg

    1. Edit > Add the Effective Date as required and Assignment Type as Required > Apply Changes > Go back to the Curriculum Details tab > Save

KBA 2252538 reso2.jpg

See Also

Keywords

SF, Success Factors, LMS, learning, Curriculum, Effective date, Assignment Type, requirement pool, required items, incomplete status , KBA , LOD-SF-LMS-CUR , Curricula , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions