SAP Knowledge Base Article - Preview

2252278 - Remote screen sharing session vs. standard service connections and other details for SAP Support

Symptom

  • SAP Support requests particular details and/or files.
  • SAP Support requests the opening of specific service connection types, such as HTTP Connect, HTTP-based Tools, SAP NI etc.

You offer a remote screen sharing session or a call instead of providing what was requested.


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Environment

SAP Netweaver - All versions
SAP BusinessObjects Design Studio - All versions
SAC, Live Connection

Product

SAP BusinessObjects Design Studio all versions ; SAP NetWeaver all versions

Keywords

KBA , BI-RA-AD , Design Studio End Of Maint Note 2622437 , BW-BEX-OT , OLAP Technology , BW-BEX-ET , Enduser Technology , LOD-ANA-LDC-BW , SAC Live Data Connection BW , BI-LUM-FRA , Framework : bookmarking, export, layouting, etc. , BI-LUM-COR , Core: components, sdk, prompts, filters, etc. , BI-LUM-DER , Lumira Designer , BW4-DM , Data Management (Runtime) , BW-WHM-DBA , Data Basis , BW-WHM-DST , Data Staging , BW4-ME , Metadata (Design time) , How To

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