- Unable to access Employee Portal from Admin Center.
SAP SuccessFactors Onboarding - All version
Reproducing the Issue
- Login to HCM Suite.
- Navigate to Admin Center Click on Onboarding - Manage Employee Portal.
- You will be re-directed to Onboarding home page instead of Employee Portal.
Incorrect configuration in Super Admin.
- A key needs to be added/updated in Super Admin.
- This needs to be done by the ONB operations team. An internal JIRA is required.
- Create and Incident in the SAP Support Portal requesting the below KEY be added:
- Add the Key=XpressHR.EmployeePortal and Value= link to employee portal i.e https://ep-stage-onboardingxx.successfactors.com/ONBPREM/CompanyID
- If key is present and still the issue occurs, you need to make sure the value (EmployeePortal site URL) provided is correct.
Employee , Portal , redirect , About , Us , KBA , LOD-SF-OBD , Onboarding , Problem
SAP SuccessFactors Onboarding 1511 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1508