SAP Knowledge Base Article - Preview

2251939 - Error: 'Unable to Logon. Please check the SAP logon information saved in the common connection.' when attempting to connect to an SAP BW System in Crystal Reports for Enterprise

Symptom

  • Unable to logon.
  • When trying to create a new report in Crystal Reports for Enterprise, it fails to connect.
  • When trying to connect to an SAP BW BEx Query in Crystal Reports for Enterprise, it fails with the error:
      
    "Logon to SAP system
     Unable to logon
     Please check the SAP logon information saved in the common connection."  
     
     
       
  • Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CRE CR4E Crystal Enterprise bex common connection , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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