SAP Knowledge Base Article - Public

2251666 - Add to Learning History: grayed out button or the class has not yet ended message

Symptom

  • Learning admin goes to a class Offering and attempts to record the learning for a user but the "Add to Learning History" option is grayed out.

  • Learning admin goes to Manager User Learning > Add Learning History for Multiple Courses and receives an error: "You cannot add a history record for the following class, as it has not yet ended".

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Learning admin side > Learning Activities > Classes >
  2. Search and access the desired class >
  3. Actions > The "Add to Learning History" option is grayed out.

Cause

The end date of the class might be in the future and the Learning system is not configured to allow the Learning admin to record learning for classes which have started but not yet ended.

Resolution

In Learning admin side, click:

  1. System Administration > Configuration > Global Application Settings >
  2. Global Application Settings tab > Search for "Add to Learning History prior to the class end date" >
  3. Check the box > Apply Changes.

Keywords

scheduled, offering, class, record, learning, add, to history, grayed, greyed, out, actions, gray, grey, click, select, You cannot add a history record for the following class, as it has not yet ended , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-SCH , Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions

Attachments

Recording Learning from Scheduled Offering Records.docx