SAP Knowledge Base Article - Public

2250178 - Candidate Assessment not being triggered to People Answers - Error: You will be notified to complete the assessment

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

An error message occurs when assessment is triggered:

Error: Community manager 1(1661)
You will be notified to complete the assessment .

SAPTicket-PAassessment.png

Assessment Status for the candidate will be shown as "Error ordering Assessment".

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Environment

  • SuccessFactors 
  • BizX
  • Recruiting System

Cause

Wrong subscriber ID maintained in Admin Tool -> Event Notification Subscription

rcm3_edit.JPG

Resolution

You need to maintain subscriber ID = "PA Assessment Subscriber"

Keywords

people answers , subscriber id , rcm unauthorised error , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HXM Suite all versions