Unable to proceed to the next panel.
Receives the error "CardNbr length not equal to 13" during Initial verification process (E-Verify).
All Onboarding versions.
This is due to updation of incorrect Alien Number of candidates.
Alien Number is a 13 digit alphanumeric number with a combination of 3 alphabets and 10 numbers.
An Example would be: LAN14521411.
Update the correct 13 digit Alien Number.
If the Customer is unable to update, they should reach out to the CPS team via BCP ticket and we can get the right number updated.
Alien Number, CardNbr length not equal to 13., KBA , LOD-SF-OBD , Onboarding , Problem
SAP SuccessFactors Onboarding 1511 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1508