SAP Knowledge Base Article - Public

2249214 - Sync all external job postings fails in Provisioning

Symptom

  • The back-end job for sync all external job postings from RCM to RMK is failing
  • Why is this sync failing and how can this be resolved?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Recruiting Management 
  • SAP SuccessFactors Recruiting Marketing 

Reproducing the Issue

  1. Go to provisioning
  2. Monitor jobs
  3. Open Sync all external job postings
  4. Job fails with "Invalid Job owner"

Cause

The job owner is inactive in the system and hence the name is invalid as shown below:

Cause.PNG

Resolution

Correct the job owner of the scheduled jobs or add a valid user who is active in the system who shall not be de-activated.

Keywords

SF, Success Factors, RMK, RCM, error while running the scheduled job , KBA , LOD-SF-RMK-JOB , Job Import - Professional Services , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

Job_Fail_Invalid_Job_Owner.docx