SAP Knowledge Base Article - Public

2248821 - Error: Feedback from others is currently not available. Please try again later. - Performance Management

Symptom

While trying to "Ask for feedback" from a user TWICE, error message is received that says 'Feedback from others is currently not available. Please try again later.'.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Navigate to Performance Tab > Team Overview.
  2. In the Feedback from Others column, click add more link and send the feedback request to the same user for the second time.
  3. Click on Send Email.
  4. Sytem throwing error message Feedback from others is currently not available. Please try again later.

    ask for feedback error.jpg

Cause

The error received is working as designed.

Resolution

We can only ask feedback from the same person once a day. Please wait 24hrs before sending any additional requests to the same user.

Keywords

Feedback Request, Ask for Feedback, Error when asking for Feedback , KBA , LOD-SF-PM-FBK , Feedback: Get Feedback, Ask for Feedback, etc. , Problem

Product

SAP SuccessFactors HXM Core all versions