SAP Knowledge Base Article - Public

2247647 - Error - These was an unexpected error during the process. The base object: HireActionBean is not supported error when applying Eligibility Rules

Symptom

when applying the Eligibility Rules configured on the Business Rules screen in Employee Central we can get the error message These was an unexpected error during the process. Please contact support followed by an email notification indicating Error "The base object: HireActionBean is not supported"

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Environment

Compensation and Variable Pay

Cause

An invalid Base Object has been defined for this rule.

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Currently only Job info/comp info/personal info/employment Info are supported as base objects.

Resolution

The rule needs to be changed to use one of the supported base objects.

See Also

2194993 - Compensation - Error Applying Eligibility Rules ORA-00904: "UI6" ("U17")."USERS_VALUE": invalid identifier

2188764 - Apply Eligibility Rules job showing errors The expression compInfo.employmentInfo.payComponentRecurring(#pay_20component=="9002"#)[0].XXXXXXX could not be evaluated completely as the property payComponentRecurring of employmentInfo is found to be NULL at compInfo.employmentInfo.payComponentRecurring}]

Keywords

Eligibility Rules, error, Business Rules, base object , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors HXM Suite all versions