SAP Knowledge Base Article - Preview

2246949 - Wrong message coding in non-English language


  • SAP CRM Service Manager Transmit attempt fail with a message: Server error - please contact your administrator (13), right after an entry of ConfirmationEditSteplet. Attached is an example of the error observed in the transmit screen
  • Identifed with Norwegian, French and Danish languages



  • SAP Mobile Platform version 3.0
  • SAP CRM Service Manager version 4.x
  • SMCRM ABAP add-on version 600_700, 610_700, 620_700
  • Backend CRM system configured to use non-English language


SAP CRM Service Manager 4.0.0 ; SAP Mobile Platform 3.0


European, foreign, char, translate, translation, localize, localization, SMP, BAL_DSP_TXT_MSGTY_READ, language, ConfirmationEditSteplet, APPLICATION_LOG_GET , KBA , MOB-APP-MAO-CRM , SMCRM-Mobile Add-On integration for SAP CRM , Problem

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