SAP Knowledge Base Article - Preview

2244847 - Catalog sync job not syncing new categories


With multithreaded synchronization cronjobs to sync product data from staged to online catalog, the following issue is being encountered: - if new categories are created in the staged catalog and run the sync job in HMC, categories are not synced to online catalog.
- but if any existing category properties are modified, they are synced to online catalog.
- this problem doesn't occur if we clear the dump medias section under the cron job.
- this problem is not occurring if we sync catalog from catalog management tools/synchronization in the hMC.



Issues experienced and subsequent testing made using hybris v 4.8.


hybris Commerce Suite 4.8 ; hybris Commerce Suite 5.0


KBA , synchronization , cronjob , CEC-COM-CPS , SAP Commerce , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.