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2240788 - SIA missing after In-Place upgrade on Windows 2008 to Windows 2012 where BI 4.x is installed


  • After doing the inplace upgrade on the Microsoft Windows 2008 server to upgrade the operating system to Micorsoft Windows 2012 where SAP BusinessObjects Business Intelligence (BI) 4.0/4.1 is installed then Server Intelligence Agent (SIA) is missing from Central Configuration Manager (CCM).
  • No CMS.exe is running in the task manager and server is totally down/disabled due to the deletion of the SIA service.




  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0/4.1/4.2/4.3)
  • All supported Windows operating systems


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


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