2239977 - How to enable Comment Box while forwarding a job requisition for approval - Recruiting Management

While forwarding a job requisition for approval to an approver, there is an option for a recruiter/approver to comment in the "Comment Box". The comment box does not appear, as below:

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SAP SuccessFactors Recruiting Management - All versions

There are few settings in the admin tools which causes the comment box to disappear.

• “[[DOC_COMMENT]]” token should always be available in the “Document Routing Notification”.
• The option for “Disable Ask for Comment Routing” should be unchecked in Admin tools > Form Templates settings.

“[[DOC_COMMENT]]” token should always be available in the “Document Routing Notification”.

The option for “Disable Ask for Comment Routing” should be unchecked in Admin tools > Form Templates settings.

Once these settings are done the Comment Box appears in the approval section as shown below:

Comments box, [[DOC_COMMENT]] , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To