SAP Knowledge Base Article - Public

2239564 - Inactive Competencies are Still Selectable in Performance Forms

Symptom

Inactive Competencies are still selectable in PM Forms.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Job Profile Builder

Reproducing the Issue

  1. Go to Manage Job Profile Content;
  2. Select "Set Up Families and Roles";
  3. Open the Role;
  4. Go to "Mapped Competencies";
  5. Check the ones that are inactive (they will be greyed out);

    1.png

  6. Now, see that the inactive Competency still appears in PM Forms, to be selected:

    2.png

Cause

The Competency is still active.

Resolution

You must inactivate the Competency itself so that it can stop displaying in Performance Forms, not the Competency mapped to the Role.

For that, please follow the steps below:

  1. Go to Manage Job Profile Content;
  2. Select "Competency";
  3. Click on the concerning Competency's gear icon;
  4. Select "Inactivate";

    3.png

    5.png

  5. Then, go to Performance and see that the inactive Competency is no longer being displayed:

    4.png

Keywords

Inactive, Competency, Mapping, Role, Form, PM, Performance, Management, JPB, Job Profile Builder, Displayed, Showing, Appearing, Listed, Selectable, Active. , KBA , LOD-SF-EP-JPB , Job Profile Builder , LOD-SF-EP-JDM , Job Description Manager , Problem

Product

SAP SuccessFactors HXM Core all versions