SAP Knowledge Base Article - Preview

2239548 - Remote Wipe Email button is missing for Exchange email for Android - Afaria


  • When an Android device has Samsung Safe Exchange email configured, the Afaria admin UI does not show "Remote Wipe Email" button on the device view
  • Remote Wipe Email button is not available on Afaria Admin Console even though the Android device has reported Software inventory



  • SAP Afaria 7 Service Pack 7 or below
  • SAP Mobile Secure 3.4
  • Samsung devices S6 and above, Operating System version 5.x


SAP Afaria 7.0 ; SAP HANA Cloud Platform, mobile service for app and device management 1607


Safe Samsung Exchange SP7 SP Service Pack ServicePack Remote Wipe Exchange Android Remote Wipe Email, SP8 Service Pack 8 button missing , KBA , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , MOB-AFA , Afaria , Bug Filed

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