SAP Knowledge Base Article - Public

2239498 - Recruiting Marketing - jobs showing email address to apply


Indeed jobs showing recruiter's email address instead of sending candidates to RMK page.


SuccessFactors Recruiting Marketing

Reproducing the Issue

While searching and applying for jobs on Indeed, some jobs are displaying recruiter's email address and not sending the applicant to RMK system.


The reason why this is occurring is because recruiter's e-mail address is listed in the job description of the job requisition. 


This can happen on some but not all jobs but when that happens, it triggers what is called the "Indeed Apply" option. In this case, the candidates are given the option to apply directly to the recruiter's e-mail address rather than via the proper job URL, as was designed & delivered via our XML feeds. 




This is not something that SuccessFactors can control as this is an Indeed workflow design in their site. 

The options are:

a) Remove the recruiter e-mail from the job description;

b) Address the issue with Indeed to request that they do not have the Indeed Apply option with sending candidates direct to e-mail. 


KBA , LOD-SF-RMK , Recruiting Marketing , How To


SAP SuccessFactors Recruiting all versions ; SuccessFactors HCM Core 1508