SAP Knowledge Base Article - Public

2239475 - Lumira - 'Unknown error: Select one of the installed languages' when attempting to access BW query from SAP BW acquisition connector


Getting the error below when trying to access a BW query from the SAP BW Data Aquisition Connector extension



  • Lumira Desktop 1.XX.XX
  • Windows 7 or 10

Reproducing the Issue

  1. Open Lumira
  2. Select 'File' -> 'New' -> 'Download from SAP Business Warehouse' -> Connect to 'SAP BI Platform'
  3. Enter the credentials
  4. Select the Olap connection
  5. Select any query


The user that has been defined in the OLAP connection might not have the required roles for the user to access the data from the cube or query


  • Provide the user defined in the OLAP connection a SAP_ALL authorisation


Unknown error: Select one of the installed languages, lumira, BW, authorization, bex, BICS , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem


SAP Lumira, desktop edition 1.0