SAP Knowledge Base Article - Public

2238921 - Application error while accessing time off page

Symptom

Getting application error while accessing time off page

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“

Environment

SuccessFactors Employee Central Time Off

Reproducing the Issue

Navigate to time off page.Application error will be displayed.

Cause

Empty Value in "Number of Hours field" under "employee time" object.

Numeber of hours.png

Resolution

  1. Navigate to Admin Center >Import and Export Data and follow the below steps:
  2. Export Employee Time (download the CSV)
  3. Filter the values for respective user
  4. Find the row with "QuantityInHours" or "QuantityInDays" field is empty
  5. Enter right values in above fields
  6. import the file via import and export data

Keywords

Application error, time off, EmployeeTimesWithoutQuantity,TimeSheetEmployeeTimesWithoutQuantity , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors HXM Suite all versions