SAP Knowledge Base Article - Public

2237695 - Navigation from Notification Does not Open the Selected Object/Business Document

Symptom

Navigation from Notification does not open the selected Object/Business Document.

Reproducing the Issue

  1. Go to the Home work center.
  2. Go to the Feed view.
  3. Show All Notifications.
  4. Open one Notification related to Incidents.
  5. You cannot navigate directly from notifications to the Incident.

Cause

Notification is not designed to link it directly to the related Object/Business Document via hyperlink.

Resolution

This is the expected behavior of SAP Cloud for Customer.

However, we are checking the possiblity of adding the navigation feature to notifications in one of the future release.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer core applications 1502 (old) ; SAP Cloud for Customer core applications 1505 (old) ; SAP Cloud for Customer core applications 1508 (old) ; SAP Cloud for Customer core applications 1511 (old) ; SAP Cloud for Customer core applications 1708 (old) ; SAP Hybris Cloud for Customer 1708