When moving a candidate through the pipeline to a new status, the following error message occurs: "Some required fields must be filled by the candidate or other operator(s) before proceeding", and the candidate is not moved to the new status. How can the candidate be moved to the new status successfully?
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Select a candidate
- Try to move a candidate through the pipeline using any possible method.
In multi-stage environment you can configure fields available only in for specific roles in specific statuses. Only if all operators on the job requiistion (including the Candidate) filled all required information on the job requisition, you will be able to move the candidate forward in the application workflow.
When multi-stage application is in use, this error message will appear in one of two scenarios:
- The error message details can say "Required field(s) are: Questions". Mandatory pre-screening questions are added or changed after a candidate had applied for the job. Check the audit trail of the job req to see if any pre-screening question had been changed. If this happened after the application was created, then the candidate is required to fill the mandatory question added or changed.
- Another fix for if pre-screening questions are added/changed is to make the question Required = "false", move the candidates, and then make the question Required = "true" again. This will allow the candidate to be moved to another status.
- There is a mandatory field visible to other operator and not filled. A specific field becomes editable to an operator in a specific status based on the configuration for the multi-stage application. At this point that operator has to fill the field before the application can be moved ahead. And for operator we mean also the candidate himself. You can try to find out who has a mandatory field to fill before moving the candidate to the next status by proxying other operators. Please note that if this is an external candidate, you would have to notify the candidate to update his application using the View/Edit Application option from the career portal.
Please note that it is recommended not to change the screening questions after candidates submitted their applications. Also, it is recommended to configure the question field as required=false in the Application XML template.
Cannot move candidate, field is required, not required fields showing as required, job application, moving candidate in pipeline, some required fields must be filled by the candidate or other operator(s) before proceeding. , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem