SAP Knowledge Base Article - Preview

2236124 - When Synchronizing E-Mails from Outlook to C4C, the Primary Contact of the Account is Determined

Symptom

When synchronizing E-Mails from Microsoft Outlook to C4C, always the Primary Contact of the Account is determined.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer core applications 1508 (old) ; SAP Cloud for Customer core applications 1511 (old) ; SAP Cloud for Customer core applications 1805 ; SAP Hybris Cloud for Customer 1708

Keywords

E-mail, Outlook, Contact , KBA , LOD-CRM-ACT , Activities , How To

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