Symptom
Reminder email notifications are being sent even though activity is completed.
Environment
SAP Successfactors Onboarding 1.0 - All Versions
Reproducing the Issue
- New employee received a notifciation to complete a series of questions and completed this activity.
- New employee has received several reminder email notifications even though the activity related to the notificaiton is completed.
Cause
The reminder configuration on that notification needs to be changed.
Resolution
- Go to Notifications
- Search for your notification
- Once you find your notificaion highlight it and double click on it, a pop up box will appear.
- Select the tab Reminder Configuration.
- Select the box "cancel reminder when process ends".
- Update.
Keywords
Reminder, email, notificiations, stop, onboarding, 1.0
, KBA , LOD-SF-OBD , Onboarding , How To
Product
SAP SuccessFactors Onboarding