SAP Knowledge Base Article - Public

2234858 - Slowness / Performance issues for OData API / SFAPI in SuccessFactors


You are experiencing performance issues and slowness for OData API / SFAPI calls in SuccessFactors.

OData API / SFAPI is also unstable and API calls may intermittently fail with HTTP 503 Service Temporarily Unavailable


SuccessFactors BizX


You may not use correct endpoint URLs used to call OData API / SFAPI services


Before you create a new incident within the support portal, please make sure that endpoint URLs for OData API / SFAPI services in SuccessFactors BizX are set up correctly in the source system.

The only valid endpoint URLs to be used to call OData API / SFAPI services with regards to data centre where the SucssessFactors instance hosted can be found in the documentation.

Please refer to below links

Important note: Do NOT use login URL for accessing SuccessFactors application with subdomain 'performancemanager*' to call OData API / SFAPI (etc. ).

This URL may work for API but causes performance issues. 


API, OData, SFAPI, SF API, performance, slowness, endpoint url, HTTP 503 , KBA , LOD-SF-INT , Integrations , LOD-SF-INT-PAY , please use LOD-EC-GCP-PY* , Problem


SAP SuccessFactors HXM Suite all versions