- You have set up LBR (Location Based Routing) in your system landscape; but noticed that the rules are no longer affecting calls when the paramater Use Visible A Number is used.
- This can be set in CDT -> Tools -> Phone -> General or in SC through "User Settings Templates" -> CDT Phone Settings and at the user level.
SAP Contact Center 7.0
SAP Contact Center, Routing, Rules, Masking, Visible, Anumber, LBR, Location, Routing, Gateway, fowarding , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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