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2232471 - The data source is invalid: Unable to retrieve the datasource configuration - error displayed while creating a report in Crystal Reports for Enterprise from a Universe


Create a new report in SAP Crystal Reports for Enterprise from a universe (UNX) and the following error is displayed:

"The data source is invalid: 'Unable to retrieve the datasource configuration : com.<COMPANY>.sdk.exception.SDKException$XXXFramework:
Unable to find servers in CMS <(>< <)>ServerName>:6400 and cluster  @XYZ with kind pjs and service null. All such servers could be down or disabled by the administrator. (FWM 01014)"



  • SAP Crystal Reports for Enterprise 4.1 SP 6
  • Clustered Environment
  • Windows OS
  • Microsoft SQL Server 2012


SAP BusinessObjects Business Intelligence platform 4.1


MS SQL 2012, MS SQL 2008, CRE, Crystal Enterprise, Crystal Reports for Enterprise , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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