SAP Knowledge Base Article - Preview

2232458 - How to retrieve the server info for an Agency portal

Symptom

When troubleshooting problems in an Agency Portal for RCM it is often requested in JIRA to have the server and the timestamp.

The problem is that for the Agency Portal there is no link to click to get the server info. Gathering server information is though still possible.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Recruiting

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Recruiting all versions

Keywords

Server, info, Agency, portal, Timestamp , KBA , LOD-SF-RCM , Recruiting Management , How To

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