SAP Knowledge Base Article - Preview

2231445 - How to create the perfect incident for PPM component and subcomponents

Symptom

You want to create a support incident for SAP Portfolio and Project Management (PPM) issue on component PPM* and you want to know which information and details you need to provide in the incident.


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Environment

  • SAP Portfolio and Project Management (PPM)
  • SAP cProject Suite (PPM-PRO)
  • SAP Resource and Portfolio Management (PPM-PFM)
  • SAP Portfolio and Project Management for SAP S/4HANA (PPM)
  • SAP Portfolio and Project Management in SAP S/4HANA (PPM)
  • SAP Fiori for SAP Portfolio and Project Management (PPM-FIO)
  • SAP Fiori for SAP Portfolio and Project Management for SAP S/4HA (PPM-FIO)

Product

SAP Fiori for SAP Portfolio and Project Management all versions ; SAP Fiori for SAP Portfolio and Project Management for SAP S/4HANA all versions ; SAP Portfolio and Project Management all versions ; SAP Portfolio and Project Management for SAP S/4HANA all versions ; SAP Resource and Portfolio Management all versions ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP cProject Suite all versions

Keywords

SAP, PPM, incident, message, create, Portfolio and Project Management, Portfolio Management, Project Management, Resource Management, xRPM, Structures, Financial Planning, Capacity Planning, Financial and Capacity Planning, Resources, Integration with External Applications, FI/CO, HCM, Project system, Reporting and Analytics, Business Package, SAP RPM Frontend, Workflows, Documents, Versions, Evaluations, Connection to External Systems, Accounting Integration for cProjects, Object Links, External Project Management Tools, BAPI Interfaces for cProjects, Collaboration, SRM Integration, Control Plan, Common Functions, Decision Flow Management, Project Management Integration, cProjects, CPRXRPM, RPM, performance, dump, note, KBA, WIKI, BADI, component, help, sub component, connection, HTTP, R/3, WTS, priority, error, processing, speed up, steps to reproduce, example, user data, logon, system, debug, application, assign, attach, trace, custom, ST30, ST12, ST05, database , KBA , PPM-PRO , Project Management , PPM-PFM , Portfolio Management , PPM-CF , Common Functions , How To

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