Change of email-address of a user not taking effect on SAP Jam.
SAP Jam Collaboration
Reproducing the Issue
- Login to your HCM Suite (BizX) instance;
- Go to Admin Center;
- Change the e-mail address of the user directly on Manage Users page or by performing Employee Import;
- Go to user profile on HCM Suite (BizX) and e-mail address is updated;
- Go to SAP Jam and the old e-mail address still shows up for the user.
User profile information will be updated in SAP Jam after nightly Delta Sync job runs in the backend.
This Delta Sync job runs every day at 7 PM DataCenter time.
SAP Jam gets user information from HCM Suite (BizX) via data transfer.
SAP Jam employee profile attributes get mapped from HCM Suite (Bizx) after nightly Delta Sync Job.
SAP Jam Nightly Sync, SAP Jam Delta User sync, how to update e-mail address in SAP Jam , KBA , LOD-SF-JAM , SAP Jam , How To