SAP Knowledge Base Article - Preview

2230238 - Cannot access CMC or BI in NW portal after patching BI platform 4.1


  • User upgraded SBOP server to BI 4.1 SP6, then deployed the packages BOEWEBAPPJAVA and WS_WEBAPP to NW 7.31 portal.
  • User failed to access CMC or BI over http.
  • 500 Internal Server Error is returned for HTTP request.
  • But was able to login to login irj and nwa.
  • User was getting error below in default.trc:[HTTP Worker [@2092755371],5,Dedicated_Application_Thread]#Plain##
500 Internal Server Error is returned for HTTP request

component [equinoxbridgeservlet],
web module [BOE],
application [],
DC name [],
CSN component[],
problem categorization [],
internal categorization [-1722519483]. 

java.lang.RuntimeException: Could not find framework
at org.eclipse.equinox.servletbridge.FrameworkLauncher.buildInitialPropertyMap(
at org.eclipse.equinox.servletbridge.FrameworkLauncher.start(
at org.eclipse.equinox.servletbridge.BridgeServlet.init(



  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1 Support Pack (SP) 06
  • SAP NetWeaver 7.31


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP enhancement package 1 for SAP NetWeaver 7.3


Bobj, BOE, NW java, framework, 500 Internal, HTTP request, BOEWEBAPPJAVA, deployment,, , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.