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SAP Knowledge Base Article - PreviewSymptom
When you try to access the Solution Manager IT Service Management using CRM WebClient UI, sm_crm, you face:
- Performance problems
- Some data is not displayed or it takes too much time to be displayed
- BTF Editor Problems (check parameter AI_CRM_TXTEDIT_HTLM = X)
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Environment
- Solution Manager 7.1
- CRM WebClient UI
Product
SAP Solution Manager 7.1
Keywords
Browser, data displaying, delay, behavior , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , CA-WUI , WebClient User Interface , Problem
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