SAP Knowledge Base Article - Public

2226993 - Data Sources Do Not Show Customer Part Numbers

Symptom

The data sources Service Product Customer Part Number Master Data (technical ID CUST_PART_NUM_SERVICE) and Product Customer Part Number Master Data (CUST_PART_NUM_PRODUCT) do not show any data, and all reports created on these data sources are empty as well.

Reproducing the Issue

  1. Go to the Business Analytics work center, and the Design Data Sources view.
  2. Search for example for the data source Product Customer Part Number Master Data and click on Preview.
  3. No data is shown although you have maintained customer part numbers in the system. Any report created on this data source does not show any data either.

Cause

These data sources are not adapted to show customer part numbers.

Resolution

 Please use the data source Master Data Source For Material instead (technical ID PDM_MAT).

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1711