SAP Knowledge Base Article - Public

2226486 - Token not populating in Job Description - Recruiting Marketing

Symptom

Token is not populating in Job Description for Recruiting Management, and Recruiting Marketing

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management (RCM) - All versions

SAP SuccessFactors Recruiting Marketing (RMK) - All versions

Reproducing the Issue

While creating a description for a job requisition, to add tokens you can use the Insert Job Requisition Field toolbar:

Insert Job Requisition Field.JPG

 

After selecting the field and saving your job requisition, two scenarios can happen:

1) The selected token is not populating on the description on Recruiting Management

2) The selected token is populating on the job description on Recruiting Management side, but this information is not appearing on Recruiting Marketing (the token appears instead of the value).

Cause

The field ID is not listed under the "listing-fields" on the job requisition template XML.

Resolution

If you have access to your job requisition template, double check if the desired field ID is listed under the listing-fields. If you don't have access to it, please create a support incident requesting it to the support engineer. You can reference this article in the incident.

See Also

2641430 - Creating tokens for a job requisition's job description, headers, and footers - Recruiting Management

2810377 - How to add new fields to Listing Fields with Manage Templates - Recruiting Management

Keywords

Job Token, RCM/RMK, field, listing, listing-fields, Listing Fields, Job Requisition Tokens, Job Description Tokens, Job Requisition Headers and Footers , KBA , LOD-SF-RMK-INT , Integrations with RCM, Job Posting, CAS , Problem

Product

SAP SuccessFactors Recruiting all versions